Red ruffed lemur

Frequently Asked Questions F.A.Q

Red ruffed lemur

Do you have a question?

Here you will find answers to the most frequently asked questions received by ZooParc de Beauval’s teams.

More asked questions

How long does it take to visit Beauval?

It takes a full day to visit the ZooParc. However, we recommend that you take two days to visit the ZooParc in its entirety (including experiencing the territories, educational talks, bird and sea lion shows*, cable car ride over the park, etc.).
*Please check performance timetables.

What are the ZooParc’s opening times?

Find opening times, for all the seasons, on our dedicated page.

When should I comme to the ZooParc de Beauval?

Consult our provisional visitor calendar (in French).

Can I eat at the ZooParc?

Yes, our 16 eateries serve lunches, drinks, and snacks. Find out what days they are open and opening hours on the food and drink page and on our ZooParc de Beauval app. Picnics, however, are prohibited throughout the park. A furnished, covered picnic area is available at each of the ZooParc’s two entrances. You will be issued with an exit stamp allowing you to re-enter the ZooParc.

If you would like to have a picnic, please go to the picnic areas that are located at the ZooParc’s North and South entrances. The North entrance is not open every day, so please use the South entrance (the ZooParc’s main entrance) if necessary. The picnic area is covered and seats 300 (tables and benches).

Where can I check prices and buy tickets?

All our ticket prices can be viewed on our tickets page. You can buy your tickets online here.

Les visiteurs mineurs peuvent-t-ils venir seuls au ZooParc de Beauval ?

Non, tous les visiteurs mineurs doivent être accompagnés d’un adulte lors de leur visite au ZooParc de Beauval. Les mineurs sont sous l’entière responsabilité des adultes accompagnants

How do I get to the ZooParc de Beauval?

The ZooParc de Beauval is located in the Loir-et-Cher (41), south of Blois and halfway between Tours and Vierzon, 3 km from Saint-Aignan-sur-Cher. For all means of access (car, train, bus), see our dedicated page.

Where can I park near the ZooParc (private cars, motorhomes, buses, etc.)?

Several car parks are located near the ZooParc at both entrances. All are free of charge (ZooParc and hotels). Signs and our staff will indicate where to park your vehicle. Motorhome parking is free both day and night. Parking spaces for people with disabilities are available near each entrance.

Can I bring my pet into the ZooParc and hotels?

The ZooParc is not a suitable place to bring pets. Only dogs are allowed into Beauval, but are not permitted to enter the tropical greenhouses, the Equatorial Dome, the show areas, the 'Nuage de Beauval’ cable car, the North American territory, or the Heights of China. We therefore advise you against visiting with them.

Never leave your pet in your car, regardless of whether you have left them water and the windows partly open. The heat can prove fatal.

Guide dogs and assistance dogs are permitted to enter the ZooParc as companions for people with disabilities. However, certain areas are off-limits to such dogs (the walk-through squirrel monkey and bat aviaries in the Equatorial Dome) therefore people with disabilities must take it in turns to visit these areas.

Dog boarding kennels are available if you want to leave your pet during your visit to Beauval:

Au Paradis du Doggy (5 minutes from the ZooParc de Beauval)
Rue de la grand chardon
41110 Seigy
Tel: 00 33 6 28 81 31 99

La Villa des Katpat (15 minutes from the ZooParc de Beauval)
2 rue du Haut Fourchaud
41130 Châtillon sur Cher
Tel: 00 33 6 22 11 70 20

Please note that pets are allowed in our hotels, at a cost of € 10 per animal per night.

Can I sleep at Beauval?

Yes, 4 themed hotels are located close to the ZooParc: 'Les Jardins’, 'Les Pagodes’, 'Les Hauts’ and 'Les Rivages de Beauval’. You can also rent an apartment in our apartment hotel: 'Les Hameaux de Beauval’. Check out our page.

What are the check-in and check-out procedures at Beauval’s Hotels?

Rooms in Beauval’s four hotels ('Les Pagodes’, 'Les Hauts’, 'Les Jardins’, and 'Les Rivages’) are available for check-in from 4 p.m. Keys must be returned by 12 noon at the latest, on the day of departure. In our apartment hotel, 'Les Hameaux de Beauval’, apartments must be vacated by 10 a.m.

I’m coming with my family: what do I need to know?

All the practical information you need to organise your visit (food, baby changing facilities, push-chair/wheelchair hire etc.) can be found here.

Can I bring a picnic?

For the well-being of our animals and the cleanliness of the premises, we ask you not to picnic inside the park. A covered picnic area (for 300 people) is available near the main zoo entrance, alongside the car park. A picnic area (for 50 people) is also available at the North entrance of the ZooParc, near the Equatorial Dome. Upon purchasing your entry ticket, you can enter or leave the ZooParc as you please, by asking for an exit stamp. These can be collected at at the open entrances (South and North), at the kiosk under the giant screen, or at the central gate.

Is there a mobile app?

You will find nothing but 100 % Beauval information in the ZooParc de Beauval app: a geolocated tour, an integrated timetable so you won’t miss anything, a route based on your interests… and our recommended routes! You’ll also find a veritable encyclopedia of all things Beauval and a whole host of bonus activities!

Do I need to book my visit in advance?

There is no need to book in advance to visit the ZooParc. There are several options for visiting the ZooParc and buying your tickets:

I know the date I will visit. In this case, buy your ticket at the best price by choosing a fixed date ticket. For a 1-day fixed date ticket, get a discount of € 5 (€ 35 instead of the € 40 charged at the ticket office at the ZooParc entrance). For a 2-day fixed date ticket, get a discount of € 8 (€ 58 instead of the € 66 charged at the ticket office at the ZooParc entrance).

It is also possible to buy tickets online without knowing the date you will visit.  For a 1-day undated ticket, € 40. For a 2-day undated ticket, € 66.

You can also buy your ticket directly on-site from the ZooParc ticket office: € 40 for a 1-day ticket and € 66 for a 2-day ticket.

For information, if you have already bought tickets with no fixed-date through one of our partners (Social and Economic Committee, supermarkets and hypermarkets, gift boxes, ticketing and e-commerce sites, etc.), you can visit the ZooParc with no booking by presenting your ticket directly at the entrance to the Park.

Where can I find information about the shows and educational talks?

Find all the timetables and information on our web pages: 'L’Odyssée des Lions de Mer', 'Les Maîtres des Airs', our educational talks, and on our mobile app: ZooParc de Beauval. To check all the ZooParc’s opening hours, please visit our opening hours page.

Which forms of payment are accepted at the ZooParc and hotels?

The following forms of payment are accepted: bank cards (Carte Bleue, Visa, Eurocard/Mastercard, American Express), cheques, cash, holiday vouchers, Beauval e-Wallet, Kadéos Zenith Gift Cards and Kadéos Infinite Vouchers.

Can I sponsor an animal?

Yes, there are about forty animals that can be sponsored. Your sponsorship helps finance conservation and research programmes that protect endangered species. Thanks to your support, the Beauval Nature association can take effective action throughout the world. To sponsor an animal, click here.

How are people with disabilities accommodated at Beauval?

You will find all the information on the practical information page, under the heading 'Welcoming visitors with disabilities’.

Do I have to pay extra for shows, educational talks, the cable car, or the Equatorial Dome?

No, everything is included in the entrance fee. There is no extra charge for these activities.

I lost something during my visit, who should I contact?

If you are still in the ZooParc, you can contact reception. If you are no longer on site, you can contact us by phone on 00 33 2 54 75 50 00 or by email at infos@zoobeauval.com with a precise description of the lost item.

I’m coming to the ZooParc on my birthday, do you do anything special?

No. We don’t do anything special, but happy birthday!

Prices and tickets

How do I select dates for a 2-day fixed date ticket?

As this ticket permits entrance for 2 consecutive days, simply select the date of the 1st day of the visit.

Do I have to pay extra for shows, educational talks, the cable car, or the Equatorial Dome?

No, everything is included in the entrance fee. There is no extra charge for these activities.

Is there a concessionary rate for people with disabilities?

You will find our prices for visitors with disabilities on the tickets page.

Are there concessions for students, large families, people who are unemployed, or military personnel?

No, there is only a concessionary price for people with disabilities.

Is there a maximum capacity?

No, there is no maximum capacity at the ZooParc de Beauval. Visitors tend to spread out naturally across the 45 hectares of the ZooParc.

Do I need to book my visit in advance?

There is no need to book in advance to visit the ZooParc. There are several options for visiting the ZooParc and buying your tickets:

I know the date I will visit. In this case, buy your ticket at the best price by choosing a fixed date ticket. For a 1-day fixed date ticket, get a discount of € 5 (€ 35 instead of the € 40 charged at the ticket office at the ZooParc entrance). For a 2-day fixed date ticket, get a discount of € 8 (€ 58 instead of the € 66 charged at the ticket office at the ZooParc entrance).

It is also possible to buy tickets online without knowing the date you will visit.  For a 1-day undated ticket, € 40. For a 2-day undated ticket, € 66.

You can also buy your ticket directly on-site from the ZooParc ticket office: € 40 for a 1-day ticket and € 66 for a 2-day ticket.

For information, if you have already bought tickets with no fixed-date through one of our partners (Social and Economic Committee, supermarkets and hypermarkets, gift boxes, ticketing and e-commerce sites, etc.), you can visit the ZooParc with no booking by presenting your ticket directly at the entrance to the Park.

Do I need to print my ticket? Or can I show it on my phone?

There is no need to print your ticket as long as you present it on your phone at the entrance of the ZooParc.

I bought a ticket from my Social and Economic Committee/a professional retailer, what do I need to do?

No booking is required to visit the ZooParc. Simply turn up at the ZooParc entrance with your valid ticket on the day you wish.

I bought a gift voucher to give to someone (ZooPass, keeper activity, etc.) but it is in my name

The tickets being in the name of the purchaser is not a problem, as the name on the ticket will not be checked at the ZooParc entrance. If you wish, when you buy your tickets online, you can personalise the name on each ticket. Select 'add a contact’ and fill in the form, except for the email address, which is optional.

I bought a ZooPass but haven’t received anything

To rectify the situation, please contact our Customer Support Service on 00 33 2 54 75 50 00 or send an email to infos@zoobeauval.com. Depending on the option you have chosen, your ZooPass is available in dematerialized (digital) form on your customer account or will be issued on site (credit card format), at the park checkouts during your visit.

I ordered my ticket online, but I haven’t received it

When your online purchase is complete, you will receive an email inviting you to download your tickets from your customer area. If you don’t see it in your inbox, check that it didn’t get filtered to your junk mail folder. In any case, you can still find the tickets you have ordered by logging into your customer area from the ticketing site. Log in with your email address and the password that you provided when you created your account.

Log in to the ticket office.

I have a 2-day ticket, can I visit the ZooParc on 2 non-consecutive days?

No, it is not possible to split your visit over 2 non-consecutive days if you have a 2-day ticket.

I don’t have a ticket, but I want to visit the ZooParc

I know the date I will visit. In this case, buy your ticket at the best price by choosing a fixed date ticket. For a 1-day fixed date ticket, get a discount of € 5 (€ 35 instead of the € 40 charged at the ticket office at the ZooParc entrance). For a 2-day fixed date ticket, get a discount of € 8 (€ 58 instead of the € 66 charged at the ticket office at the ZooParc entrance).

It is also possible to buy tickets online without knowing the date you will visit. For a 1-day undated ticket, € 40. For a 2-day undated ticket, € 66.

You can also buy your ticket directly on-site from the ZooParc ticket office: € 40 for a 1-day ticket and € 66 for a 2-day ticket.

I’d like to give a visit to Beauval as a gift. What do you have to offer?

There are several options for gifts: entrance tickets (1-day or 2-days), ZooPasses (Standard or Premium), activities (Keeper for a Day, Junior Keeper and Mini Keepers), Beauval Gift Cards (a predefined budget to be used in the ZooParc and Hotels to pay for purchases), hotel stays, treatments and massages at 'Les Jardins de Beauval Spa’, Beauval Boxes (a 1-night stay plus breakfast and entrance to the ZooParc for 2 days). Find out more about our gift ideas on our tickets page. Your purchase will take the form of a gift voucher.

I want to come back and visit the ZooParc again: can I get a discount for my next visit?

If planning on coming back to visit the ZooParc, you can benefit from an advantageous price* by buying an annual pass, on-site, upon presentation of your ticket (only on the day of your visit):

- 30 % discount on the purchase of a Standard ZooPass upon presentation of your 1-day ticket
- 50 % discount on the purchase of a Standard ZooPass upon presentation of your 2-day ticket

- 25 % discount on the purchase of a Premium ZooPass upon presentation of your 1-day ticket
- 40 % discount on the purchase of a Premium ZooPass upon presentation of your 2-day ticket

Take a look at our two options for visiting the ZooParc all year round on the tickets page.

*Valid upon presentation of the ticket used on the day of your visit.

Is the ZooParc closed during the winter?

The ZooParc is open every day of the year, from 9 a.m. (except during extreme weather conditions which may affect traffic and/or the safety of Beauval’s clients). This is true for all seasons, Sundays, and national holidays included. To find out about the ZooParc’s opening hours and when the shows take place, visit our dedicated page.

My ticket is about to expire (or has already expired). Is it possible to extend it? Is it possible to cancel or change the date for my fixed date tickets?

Our tickets are non-changeable and non-refundable. Please refer to our General Conditions of Sale page, and more specifically to articles 1.4 and 2.6. To rectify the situation, please contact our Customer Support Service on 00 33 2 54 75 50 00 or send an email to infos@zoobeauval.com.

Where can I check prices and buy tickets?

All our ticket prices can be viewed on our tickets page. You can buy your tickets online here.

Can I convert a 1 or 2-day ticket into an annual pass?

Yes, it is possible to convert 1-day tickets into 2-day tickets on-site on the day of your visit. It is also possible to convert your tickets into a ZooPass, whatever the origin of your ticket. Valid only on-site, on the same day, before the ticket office closes.

Invitations, sponsorship tickets, and other free tickets cannot be used to upgrade original tickets.

Which forms of payment are accepted at the ZooParc and hotels?

The following forms of payment are accepted: bank cards (Carte Bleue, Visa, Eurocard/Mastercard, American Express), cheques, cash, holiday vouchers, Beauval e-Wallet, Kadéos Zenith Gift Cards and Kadéos Infinite Vouchers.

Can I convert a child ticket into an adult ticket?

Yes, you can do so on-site on the day of your visit, whatever type of ticket you have. However, tickets that were free or obtained through sponsorship cannot be converted, supplemented, or exchanged.

What is the Beauval E-gift Card?

The Beauval E-Gift Card (digital) is available in several amounts, ranging from €50 to €600. It can be used at the ZooParc (ticket offices, restaurants, shops) and at the hotels (reception desks, bars, restaurants, shops, Spa). It cannot be used online. The card is valid for one year from the date of purchase. To use it, simply present your gift card, which will be scanned by our staff to deduct all or part of the balance. The gift card can be used multiple times.

You can purchase it by calling our Contact Center at +33 (0)2 54 75 50 00. For booking tickets, stays, or activities such as “Keeper for a Day, ” you can use the gift card through the Contact Center. The card balance can be partially or fully deducted.

What is the Beauval Gift Card?

The Beauval Gift Card (physical) is available in various amounts ranging from €50 to €600. It can be used at the ZooParc (ticket offices, restaurants, shops) and at the hotels (reception desks, bars, restaurants, shops, Spa). It cannot be used online. The card is valid for one year from the date of purchase. To use it, simply present your gift card, which will be scanned by our staff to deduct all or part of the balance. The gift card can be used multiple times.

You can purchase it by calling our Contact Center at +33 (0)2 54 75 50 00. For booking tickets, stays, or activities such as “Keeper for a Day, ” you can use the gift card through the Contact Center. The card balance can be partially or fully deducted.

For the physical gift card, a shipping fee of €3.99 applies (tracked mail with a delivery time of 3 to 10 days).

Can I convert a 1-day ticket into a 2-day ticket?

Yes, it is possible to convert 1-day tickets into 2-day tickets on-site on the day of your visit. This only applies to tickets purchased on-site and on our website.

Invitations, sponsorship tickets, and other free tickets cannot be used to upgrade original tickets.

What does the entry ticket include?

The entry ticket includes a visit to the park, access to the Equatorial Dome, two shows (from the end of March to mid-November), the 'Nuage de Beauval’ cable car, and live or recorded educational talks. Not included are the discovery activities (Keeper for a Day), guided tours, and certain paid activities taking place at the Maison Beauval Nature.

Can I come to Beauval with my class?

Of course! There is a ZooParc de Beauval website dedicated to school activities. Here you can find out about prices and the full range of Beauval’s educational activities: educational workshops, activity books, etc. All the details are on this site.

What are Kadéos Zenith Gift Cards and Kadéos Infinite Vouchers?

At the ZooParc de Beauval, Kadéos Zenith Gift Cards and Kadéos Infinite Vouchers are accepted at the 2 entrance ticket offices (South and North entrances) and in the 3 physical shops (Autour du Monde, Au Royaume des Pandas, Uluwatu). In hotels, they are valid for payments at reception, but are not accepted in bars and restaurants.

Finally, you can also use Kadéos Zenith Gift Cards by contacting the Contact Centre at +332 54 75 5000 to book your stay, which is not possible with Kadéos Infinite Vouchers.

What is the ZooPass?

The ZooPass is a pass that allows unlimited visits to Beauval, all year round, for 1 year. Two options are available: the Standard ZooPass and the Premium ZooPass which offers numerous advantages. Check them out here.

I purchased a ZooPass before November 13, 2023, the launch date of the new offers and benefits. What about my benefits?

Standard ZooPass and Premium ZooPass are valid for one year from the date of purchase. Each formula has its own advantages and benefits. If you subscribed to your ZooPass before November 13, you will retain your advantages and benefits for as long as your ZooPass remains valid. Naturally, if you have chosen a ZooPass since November 13, your advantages are those of the new formulas and are also valid for one year. Find out more here.

Prepare your visit

When should I comme to the ZooParc de Beauval?

Consult our provisional visitor calendar (in French).

How are people with disabilities accommodated at Beauval?

You will find all the information on the practical information page, under the heading 'Welcoming visitors with disabilities’.

How do I get to the ZooParc de Beauval?

The ZooParc de Beauval is located in the Loir-et-Cher (41), south of Blois and halfway between Tours and Vierzon, 3 km from Saint-Aignan-sur-Cher. For all means of access (car, train, bus), see our dedicated page.

How long does it take to visit Beauval?

It takes a full day to visit the ZooParc. However, we recommend that you take two days to visit the ZooParc in its entirety (including experiencing the territories, educational talks, bird and sea lion shows*, cable car ride over the park, etc.).
*Please check performance timetables.

Do you have any gluten-free dishes?

No, we do not have any gluten-free dishes.

Les visiteurs mineurs peuvent-t-ils venir seuls au ZooParc de Beauval ?

Non, tous les visiteurs mineurs doivent être accompagnés d’un adulte lors de leur visite au ZooParc de Beauval. Les mineurs sont sous l’entière responsabilité des adultes accompagnants

Do you have any vegetarian dishes?

Yes, each restaurant serves at least one vegetarian dish. You can check the menus on this page.

Do I need to make a reservation to ride 'le Nuage de Beauval’?

No, you don’t need to book your cable car ride over the park. Barring exceptional circumstances (weather conditions or maintenance operations), 'le Nuage de Beauval’ is open every day. Check the opening times.

I’m coming with my family: what do I need to know?

All the practical information you need to organise your visit (food, baby changing facilities, push-chair/wheelchair hire etc.) can be found here.

Is a visit to ZooParc de Beauval suitable for young children?

For younger children, pushchairs are available for hire at the entrance of the park (€ 9 per unit per day, upon presentation of a form of identity). A deposit of € 200 will be requested by credit card imprint or cheque.

Microwave ovens are available at our restaurants to allow you to reheat young children’s meals. The zoo’s toilets are equipped with 'baby changing’ areas.

Large playgrounds, suitable for various age groups, are located close to the following food outlets: 'L’Eucalyptus’ near the Elephant Plains; and 'Le Kilimandjaro’, near the Land of the Lions. A carousel is also located on the terrace of 'L’Eucalyptus’.

Is a visit to ZooParc de Beauval suitable for elderly visitors?

The ZooParc’s tree-lined pathways are shaded and furnished with many benches allowing for frequent breaks. The shows take place in two amphitheatres with tiered seating (seating 1,500 and 3,000 people).

Is information available in English?

The map, the visitor’s guide, and most of the educational signs are translated into English. Audio and text presentations on a selection of species are available in English via QR codes within the ZooParc.

Where can I view the ZooParc visitors map?

You can view and download the interactive map of the ZooParc on our page or on our ZooParc de Beauval mobile app

Where can I park near the ZooParc (private cars, motorhomes, buses, etc.)?

Several car parks are located near the ZooParc at both entrances. All are free of charge (ZooParc and hotels). Signs and our staff will indicate where to park your vehicle. Motorhome parking is free both day and night. Parking spaces for people with disabilities are available near each entrance.

Can I eat at the ZooParc?

Yes, our 16 eateries serve lunches, drinks, and snacks. Find out what days they are open and opening hours on the food and drink page and on our ZooParc de Beauval app. Picnics, however, are prohibited throughout the park. A furnished, covered picnic area is available at each of the ZooParc’s two entrances. You will be issued with an exit stamp allowing you to re-enter the ZooParc.

If you would like to have a picnic, please go to the picnic areas that are located at the ZooParc’s North and South entrances. The North entrance is not open every day, so please use the South entrance (the ZooParc’s main entrance) if necessary. The picnic area is covered and seats 300 (tables and benches).

Can I visit Beauval by bike, scooter, or on roller-skates?

Bicycles, children’s bikes, roller-skates, balance bikes, and scooters are prohibited in the ZooParc.

Can I bring my pet into the ZooParc and hotels?

The ZooParc is not a suitable place to bring pets. Only dogs are allowed into Beauval, but are not permitted to enter the tropical greenhouses, the Equatorial Dome, the show areas, the 'Nuage de Beauval’ cable car, the North American territory, or the Heights of China. We therefore advise you against visiting with them.

Never leave your pet in your car, regardless of whether you have left them water and the windows partly open. The heat can prove fatal.

Guide dogs and assistance dogs are permitted to enter the ZooParc as companions for people with disabilities. However, certain areas are off-limits to such dogs (the walk-through squirrel monkey and bat aviaries in the Equatorial Dome) therefore people with disabilities must take it in turns to visit these areas.

Dog boarding kennels are available if you want to leave your pet during your visit to Beauval:

Au Paradis du Doggy (5 minutes from the ZooParc de Beauval)
Rue de la grand chardon
41110 Seigy
Tel: 00 33 6 28 81 31 99

La Villa des Katpat (15 minutes from the ZooParc de Beauval)
2 rue du Haut Fourchaud
41130 Châtillon sur Cher
Tel: 00 33 6 22 11 70 20

Please note that pets are allowed in our hotels, at a cost of € 10 per animal per night.

Which entrance is open?

The ZooParc de Beauval is open every day from 9 a.m. Barring exceptions, the ZooParc is accessed via the South entrance (main entrance). The North entrance, located near the Equatorial Dome, is sometimes closed. For more detailed information, please visit our opening hours page.

What is the best season to visit the ZooParc de Beauval?

Whatever the season, no matter the weather, it’s always the right time to visit Beauval! If it rains, you can seek shelter in the warmth of the four tropical greenhouses and the Equatorial Dome. During hot weather, shaded pathways and our misting machines located in different areas of the park will refresh your day.

Depending on the weather conditions, certain animals may be found in their indoor spaces but remain visible via viewing windows. In exceptionally severe weather, the cable car may be closed for safety reasons.

What are the ZooParc’s opening times?

Find opening times, for all the seasons, on our dedicated page.

What items are permitted/not permitted in the ZooParc?

Not permitted: weapons and blunt objects (including butter knives), corkscrews, scooters and balance bikes, bags containing packaged food as well as rigid cool boxes, drones, strong spirits, bottles of wine, packs of beer, yellow hi vis vests and miscellaneous posters, picnics, large sheets and towels, large luggage and suitcases, and any animal (except assistance dogs for visually-impaired people or people with disabilities).

Permitted: soft coolers (backpack type) and children’s carts and bicycles that are equipped with a parent handle and a safety belt.

Shows, educational talks, and activities

How far in advance do I need to book an activity?

Our activities are extremely popular. We recommend booking 4-5 months in advance.

How should I dress for the adult Keeper for a Day activity?

Wear wellington boots and comfortable clothing.

How do I book an activity?

On the website, on our activities page. If you do not have a credit card: contact us on 00 33 2 54 75 50 00. Your booking will be confirmed upon receipt of payment by cheque.

How do I use a gift voucher?

- Go to the web page for the activity for which you have a gift voucher.

- Select your desired time slot.

- Pay with your gift voucher in the field reserved for this purpose.

I would like more information

For any further information, please contact us on 00 33 2 54 75 50 00 every day, from 9 a.m. to 7 p.m., or send an e-mail to: centre.contact@zoobeauval.com.

Can the activity be terminated?

Each participant must strictly adhere to the safety instructions and the ZooParc de Beauval’s internal rules and regulations. In the event of non-compliance with these instructions, the Management reserves the right to terminate the activity at any time, without reimbursement.

Is age relevant for participating in premium 'Keeper’ activities?

Yes, there are conditions for participating in our activities. They are listed under each activity.

Can an activity be privatised?

No, unless you pay for all available places.

Is entry to the ZooParc included in the price of the activities?

No, you must pay the entrance fee, except for participants in the adult Keeper for a Day activity (as the entrance fee is included).

Can pregnant women participate in the Keeper for a Day activity?

This activity is not recommended for pregnant women or immunocompromised individuals. This activity requires moving around in some spaces that are difficult to access: a good physical condition is essential.

Can people with disabilities do the Keeper for a Day activity?

Due to safety reasons, this activity is not suitable for people with disabilities, as good physical condition is essential.

Are the shows included in the entry price?

The two shows, 'Les Maîtres des Airs' bird show and 'L’Odyssée des Lions de Mer' sea lion show, are included in the entry price, as is use of 'Le Nuage de Beauval' cable car, and visiting the Equatorial Dome. No additional entry fee is required within the zoo. For timetables, please visit this page.

Do you sell activity books for children?

Our game booklets will allow your children to become genuine biodiversity specialists. We offer 4 types of activity booklets: the 'Zoologiste Junior’ (6 years and up), the 'Panda Junior’ (7 years and up), and the 'Ornithologue Junior’ (8 years and up), 'A world under water’ (10 years and up). There are various prizes to be won depending on the theme of the booklet.

You can find them at La Maison Beauval Nature and in our shops. Find more information on this page.

Where can I find information about the shows and educational talks?

Find all the timetables and information on our web pages: 'L’Odyssée des Lions de Mer', 'Les Maîtres des Airs', our educational talks, and on our mobile app: ZooParc de Beauval. To check all the ZooParc’s opening hours, please visit our opening hours page.

Can I cancel an activity and ask for a reimbursement?

It is possible to cancel an activity, but you will not be reimbursed.

Can I pay for activities with ANCV (holiday vouchers)?

No

Can I pay for activities with Kadéos Zenith Gift Cards and Kadéos Infinite Vouchers?

No

Can activities be paid for in instalments?

No

Can I reschedule an activity?

Activities can be rescheduled up to 7 days before your visit. Any request to reschedule an activity received less than 7 days before the date of your visit requires valid documentation. Call our Customer Support Service on 00 33 2 54 75 50 00 for more information.

Can I do an activity with the animal of my choice?

For hygiene, animal welfare, and safety reasons, no direct physical contact is permitted between participants and the animals housed at Beauval. Apart from when animal care necessitates intervention, our own vet and keeper teams keep contact with the animals to a minimum. This is also aimed at preserving the animals’ natural instincts.

However, one of our educational activities, entitled 'Keeper for a Day’, gives visitors a chance to find out what an animal keeper’s job entails for a morning.

How long are the activities?

It depends on the activity. The duration is included in the description of each activity. Find more information on our dedicated page.

What are the restrictions for the Keeper for a Day and Mini Keepers activities?

Eligibility criteria depend on your age.

Adult Keeper for a Day: This activity is reserved for adults and children aged 16 and over, in groups of up to six people accompanied by one facilitator and one keeper-facilitator. This activity is not recommended for pregnant women or immunocompromised individuals. This activity requires moving around in some spaces that are difficult to access: a good physical condition is essential.

Junior Keeper: This activity is reserved for children aged 10 to 15, in groups of up to six children accompanied by one facilitator and one keeper-facilitator. Children under the age of 10 will not be accepted on the day of the activity and any payment already made will not be refunded. This activity requires moving around in some spaces that are difficult to access: a good physical condition is essential.

Trainee Keepers: The group is made up of a maximum of 6 children accompanied by one facilitator. We no longer accept adults on this new activity programme. Children under the age of 6 will not be accepted on the day of the activity and any payment already made will not be refunded.

Please note that for these 3 activities:

- Dogs are not permitted

- The programmes are published for information purposes only. They are subject to change between your date of purchase and your date of participation in the activity. They may also be modified according to weather conditions or for reasons related to the well-being of our animals.

- Activities and gift vouchers cannot be exchanged nor reimbursed. If you have any questions, please contact us on 00 33 2 54 75 50 00 or centre.contact@zoobeauval.com.

Thank you for your understanding.

What can I bring on the day of the activity?

Don’t hesitate to bring a camera if you wish to take photos as a souvenir of your activity. Participants remain responsible for any such items. Make sure you bring clothing that is appropriate for working with animals.

Would it be possible to organise a Keeper for a Day activity for adults and children combined?

No, this is not planned at this current time.

Beauval’s Hotels

Do you have rooms suitable for people with disabilities?

The hotels each have rooms that have been adapted for people with disabilities with a capacity of 2 to 4 people. The rooms are located either on the ground floor or on a floor accessible via lift. The bathrooms are fitted with walk-in showers.

For any request concerning adapted rooms, we advise you to book your stay by telephone on 00 33 2 54 75 60 00.

Do you have a secure bicycle parking area or bike lockers?

We do not have a secure bicycle parking area or lockers to park bikes at night.

How far in advance should I book my stay?

We advise you to book your stay between 3 and 6 months in advance for busy periods, especially Saturday evenings and school holidays.

How do I access the hotel pool?

'Les Jardins de Beauval’, 'Les Pagodes de Beauval’, and 'Les Hameaux de Beauval’ each have an outdoor swimming pool. The pool is exclusively reserved for hotel guests. You can only access the pool of the establishment in which you are staying.

In hotels with a swimming pool: swimming towels will be provided for you in your room when the pool is open. Swimwear permitted: swimsuits, swim shorts, or swim briefs.

How and when do I pay for my stay?

Payment for your entire stay is required upon booking. For online bookings, only payment by bank card is accepted. For any other method of payment (cheque, bank transfer, holiday cheque, ANCV holiday vouchers, Kadéos Zenith Gift Cards), please make your booking by phone on 00 33 2 54 75 60 00 and find out the conditions. We do not accept bookings with on-site payment.

How do I change/cancel my stay?

Concerning conditions for changing your stay: changes to your stay will be accepted up until 7 days before your initial arrival date at the very latest. Less than 7 days before your arrival date, no modifications to services, dates, or reductions in the number of participants will be accepted.

In the event of cancellation of your stay, you may cancel all or part of your stay, or reschedule the dates for stay, up to 7 days before your initial arrival date. In the event of cancellation less than 7 days before arrival, the amount paid will be forfeited, with no possibility of rescheduling your stay. All cancellations must be confirmed in writing by email to reservations@leshotelsdebeauval.com. You can consult our General Conditions of Sale on this page.

If you have signed up for cancellation insurance, contact us and we will put you in touch with the insurance company.

How do I gift a stay?

The Beauval Box is a package that includes one night’s accommodation at 'Les Jardins de Beauval’ or 'Les Pagodes de Beauval’, breakfast, and tickets for two consecutive days at the ZooParc. The package is valid for one year from the date of purchase. Buy your Beauval Box for 2 adults here.

For a customised Beauval Box for 3 people or more, order by telephone on 00 33 2 54 75 60 00. This item is non-refundable.

Or give a gift voucher: choose an amount and offer a gift voucher to be used at Beauval’s Hotels. The recipient can then deduct the gift voucher value from the price of the stay they book. The gift voucher is valid for 12 months. This item is non-refundable. To purchase a gift voucher, contact us on 00 33 2 54 75 60 00.

How do I enjoy the services at the 'Spa des Jardins de Beauval’?

The 'Spa des Jardins de Beauval’ is open to guests of Beauval’s Hotels and to outside clientele. Discover our range of treatments and massages on our Spa page.

How do I book my stay using a Beauval Box, gift voucher, or 'bon d’échange’?

If you are in possession of a Beauval Box, a gift voucher, or a 'bon d’échange’ (through your Social and Economic Committee): reservations can only be made by telephone. Please contact us now to make your reservation on 00 33 2 54 75 60 00.

Is there a shuttle service from the hotels to the ZooParc?

There is no shuttle service from your hotel to the ZooParc. We suggest you organise your own vehicle accordingly. Hotel parking is free of charge. If you don’t have a means of transport, we recommend staying at 'Les Jardins de Beauval’ or 'Les Pagodes de Beauval’, a 10-minute walk from the park’s main entrance (except when it is closed for works).

Is cancellation insurance available?

We recommend that you take out cancellation and interruption insurance with our partner Safebooking when you book on our website. The conditions of sale and cover are detailed when you take out this insurance.

I already have tickets for the ZooParc, can I book a night in one of Beauval’s Hotels?

Yes, subject to availability. Beauval’s Hotels are open to everyone, including those who already have tickets or an annual pass to visit the ZooParc.

I’m coming to one of the hotels with a young child, what services are available?

We will provide you with a cot and a mattress with fitted sheet free of charge, upon reservation and subject to availability. For rooms in which the bathroom is equipped with a shower, it is possible to reserve a baby bath free of charge. At 'Les Hameaux de Beauval’: additional equipment is available free of charge, upon reservation and subject to availability.

I’m coming by train; how do I get to the hotel?

The nearest train station is at Noyers-sur-Cher, 5 to 10 km away from Beauval’s Hotels. The station is not connected by public transport, so we suggest you book a taxi before your arrival. (There are no taxis waiting at the station). Find more information on our dedicated page.

Are pets allowed in the hotel?

Pets are allowed in our hotels with a surcharge of €10 per pet per night.

However, please be aware that the ZooParc is not a suitable place to bring pets. Only dogs are allowed into Beauval, but are not permitted to enter the tropical greenhouses, the Equatorial Dome, the show areas, the 'Nuage de Beauval’ cable car, the North American territory, or the Heights of China. We therefore advise you against visiting with them.

Never leave your pet in your car, regardless of whether you have left them water and the windows partly open. The heat can prove fatal.

Guide dogs and assistance dogs are permitted to enter the ZooParc as companions for people with disabilities. However, certain areas are off-limits to such dogs (the walk-through squirrel monkey and bat aviaries in the Equatorial Dome) therefore people with disabilities must take it in turns to visit these areas.

Do the hotels have parking facilities?

Each hotel has free private parking. The car park at 'Les Hameaux de Beauval’ residence is secured by an electric gate (the code to open it will be sent to you by email a few days before your arrival). The hotel 'Les Rivages de Beauval’ has a private car park, accessible through license plate recognition (prior declaration required when booking; maximum height: 2.05m).

Do the hotels give you a view of the animals?

Beauval’s Hotels are located outside the ZooParc, between 600 m and 5 km away. None of the rooms give any views of the animals. To ensure animal well-being, they are all located outside the park.

Are the hotels air-conditioned?

Each hotel has an air conditioning system. The temperature is adjustable in each room (+/- 3 degrees). Only 'Les Hameaux de Beauval’ residence is not air-conditioned but fans are available.

Where do I recharge my electric car?

Electric car charging points are available free of charge to hotel guests in 'Les Pagodes de Beauval’, 'Les Jardins de Beauval’, and 'Les Hauts de Beauval’ car parks. They are freely accessible (no reservation is required). Charging power: 7.4kW. Two TESLA charging stations are available free of charge in 'Les Pagodes de Beauval’ car park.

Can I sleep at Beauval?

Yes, 4 themed hotels are located close to the ZooParc: 'Les Jardins’, 'Les Pagodes’, 'Les Hauts’ and 'Les Rivages de Beauval’. You can also rent an apartment in our apartment hotel: 'Les Hameaux de Beauval’. Check out our page.

Can I dine at the hotel?

An all-you-can-eat buffet is available in each hotel, with themed cuisine. We are open for two sittings, one at 7 p.m. and the other at 8.30 p.m.

To discover more about the dishes served in our themed restaurants, check out the menus:

- From Le Sichuan

- From Le Tegallalang

- From Le Masaï Mara

- From Le Yucatan and Le Veracruz

We recommend that you book dinner to guarantee availability. When the hotels are fully booked, we are sometimes obliged to turn away hotel guests for dinner. The nearest restaurants are located 5 km from the hotels.

Can I have breakfast at the hotel?

All 4 hotels offer a buffet breakfast served from 7 a.m. to 10 a.m. 'Les Hameaux de Beauval’ residence offers a breakfast basket delivery service upon reservation.

What facilities are provided in the rooms?

Each room is equipped with a television and hairdryer. Wi-Fi access is free. A hospitality tray is provided in 'Les Jardins de Beauval’ and 'Les Pagodes de Beauval’ rooms only.

The rooms are not equipped with a safe or refrigerator (mini bar). As no hospitality tray is provided at 'Les Hauts de Beauval’, a kettle can be borrowed from reception, subject to availability.

The apartments at 'Les Hameaux de Beauval’ include a kitchen that is fully equipped for self-catering (refrigerator, oven, hob, dishwasher, tableware, etc.). Bed and bathroom linen are provided. For more information, visit our 'Les Hameaux de Beauval’ residence page.

How much does a stay at Beauval cost?

Simulate the price of your stay according to your dates on our stays at Beauval page, using our offer comparison tool. Exclusive offer reserved for guests staying at Beauval’s Hotels: get a discount for visiting the ZooParc with the 'ZooParc Hotel Ticket’!

How far are hotels from the ZooParc?

The closest are 'Les Jardins de Beauval’ and 'Les Pagodes de Beauval’, located about a 10-minute walk from the entrance. 'Les Hauts de Beauval’, 'Les Hameaux de Beauval’, and 'Les Rivages de Beauval’ are a little further away, located about a 5-to-10-minute drive from the ZooParc de Beauval.

What is the maximum capacity of the rooms?

Hotel room capacity varies from 2 to 5 people per room. 'Les Pagodes de Beauval’ hotel has connecting rooms that can accommodate up to 6 people. The apartments at 'Les Hameaux de Beauval’ residence can accommodate 4 to 8 people.

What are the check-in and check-out procedures at Beauval’s Hotels?

Rooms in Beauval’s four hotels ('Les Pagodes’, 'Les Hauts’, 'Les Jardins’, and 'Les Rivages’) are available for check-in from 4 p.m. Keys must be returned by 12 noon at the latest, on the day of departure. In our apartment hotel, 'Les Hameaux de Beauval’, apartments must be vacated by 10 a.m.

What linen is provided in the hotels and residence?

Bed linen and towels are provided in our hotel rooms and apartments. For establishments with a swimming pool, pool towels are provided free of charge.

Is luggage storage available at the hotel?

Luggage storage is available free of charge in our hotels (except at 'Les Hameaux de Beauval’ residence). Please ask at reception.

Services

Can I hire a pushchair for my child?

Yes, pushchairs can be hired at both entrances to the ZooParc for € 9 per day, upon presentation of a form of identity. A deposit of € 200 will be requested by credit card imprint or cheque.

Can I hire a bike?

There are no bike hire services for visitors or hotel guests.

Can I get a bracelet for my child, so that I can write down my contact details if he gets lost?

Yes, you can get one from our reception team when you arrive at the ZooParc.

Is there a mobile app?

You will find nothing but 100 % Beauval information in the ZooParc de Beauval app: a geolocated tour, an integrated timetable so you won’t miss anything, a route based on your interests… and our recommended routes! You’ll also find a veritable encyclopedia of all things Beauval and a whole host of bonus activities!

I lost something during my visit, who should I contact?

If you are still in the ZooParc, you can contact reception. If you are no longer on site, you can contact us by phone on 00 33 2 54 75 50 00 or by email at infos@zoobeauval.com with a precise description of the lost item.

I’m coming to the ZooParc on my birthday, do you do anything special?

No. We don’t do anything special, but happy birthday!

I’m coming with an electric vehicle: can I charge my car during my visit?

Need to charge your car? Head to the South entrance (the main entrance) and charge your electric vehicle at one of 50 charging points. With 100 spaces available, these electric car charging stations have recently been installed for your convenience… so you can leave with peace of mind at the end of your visit. 50 charging spaces are also available at the North entrance (next to the Equatorial Dome). There is a fee of €0.40/kwh.

Other charging stations are available at Beauval’s Hotels: 'Les Pagodes de Beauval’ and 'Les Hauts de Beauval’. If you’re staying at 'Les Jardins de Beauval’, use the charging stations at 'Les Pagodes’, a 7-minute walk from the ZooParc. Find them on the park map.

Is access to the ZooParc de Beauval secure?

For security reasons, a bag-check is carried out before visitors enter our establishment. The ZooParc de Beauval was 'Sécuri-site’ certified in 2018.

Can first-aid be called for in the event of an incident?

A first responder patrols the zoo and can provide first aid. If required, he can be quickly alerted by our teams (catering, animal keeper staff, etc.). Defibrillators are available at the 2 entrances of the ZooParc as well as at some catering points indicated on the map. First responders are also deployed in the ZooParc’s various hotels.

Can I hire a wheelchair?

Wheelchairs are available for hire upon reservation by calling 00 33 2 54 75 50 00. Payment can be made by cash, cheque, or bank card. Hire price: € 12 per day for a wheelchair. A cheque for € 200 will be requested as a deposit on-site at the ZooParc de Beauval.

Are books available in the shops?

Discover, or rediscover all the books produced by Beauval’s education team, including our best-seller: 'Beauval, les plus belles photos’. You will also find many other titles, as well as our books co-published with Nathan. An extensive range of books and albums can be found in the 'Uluwatu’ shop (in the Equatorial Dome). Don’t hesitate to check out our online shop.

Can I come in a motorhome?

Yes, at each entrance to the ZooParc, a car park reserved for motorhomes is available for one night’s stay. Booking is not required. No water or electricity are available. Please follow the signs.

Can I bring a picnic?

For the well-being of our animals and the cleanliness of the premises, we ask you not to picnic inside the park. A covered picnic area (for 300 people) is available near the main zoo entrance, alongside the car park. A picnic area (for 50 people) is also available at the North entrance of the ZooParc, near the Equatorial Dome. Upon purchasing your entry ticket, you can enter or leave the ZooParc as you please, by asking for an exit stamp. These can be collected at at the open entrances (South and North), at the kiosk under the giant screen, or at the central gate.

What happens if it is extremely hot?

Large misting machines can be found on 'Le Kilimandjaro’ terrace, in the Heights of China, opposite the cheetah’s enclosure, and near the chimpanzee island, offering visitors a refreshing break during summer visits to the ZooParc. When the temperature starts hotting up, feel free to visit them!

Are there lockers for storing personal belongings?

Lockers are available at both of the ZooParc’s entrances. They work using a security code.

Where can I buy a souvenir of Beauval?

There are 3 shops where you can make your purchases. Two of them are located at the South entrance: 'Au Royaume des pandas’ and 'Autour du monde’. The 3rd, 'Uluwatu’, is located in the Equatorial Dome. Find out more on our page. Don’t want to move? Visit our e-shop and find a selection of our products: soft toys, books, magnets, mugs and medals. Most of the products were designed by our teams. Please note that we do not offer mail order (catalogue purchases).

Is there a Tourist Information Point in the ZooParc?

A Tourist Information Point, open from April to November, is located at the ZooParc’s main entrance and offers a wide range of information to help you discover the heritage and cultural riches of the region.

The animals

How much does a snow leopard or a gorilla cost?

To us, animals are priceless and cannot be quantified in terms of money. This is all the more true when speaking about endangered species such as the gorilla or the snow leopard. For ethical reasons and with a conservation-based approach in mind, zoological parks have removed the concept of monetary value with regards to animal exchanges. Zoos function through exchanges and breeding loans; all of Beauval’s animals come from other zoological parks.

How many species are there at Beauval?

Beauval is home to 35,000 animals belonging to 800 different species, living in an area of 45 hectares.

I have specific questions about animals, for a school project. Who should I contact?

Due to the number of enquiries we receive, we invite you to consult our website for a wide range of animal-related information. 

I found an injured animal in the wild, what should I do?

We advise you to contact the 'Centre de Soins Beauval Nature - Françoise Delord pour la faune sauvage’, a centre authorised to take in and care for injured wild animals, by calling 0800 080 000. A facilitator will advise you on the procedure to follow. To find out more about the species that can be treated, visit the 'Centre de Soins’ website.

I would like to have a baby lion or a baby monkey, how can I get one?

You can’t! Neither big cats nor primates are meant to be pets. Chimpanzees, to give just one example, can become extremely powerful and dangerous once they reach adulthood. In addition, it is not possible to improvise being an animal keeper, as serious knowledge of the species concerned is required. Furthermore, these species, some of which are endangered, are often included in breeding and conservation programmes. The possession of exotic pets creates many problems, especially when such individuals are released into the wild (birds, small mammals, reptiles, etc.). In fact, the possession of exotic pets by members of the public is often prohibited. Be warned!

Can the animals be seen all year round?

The activity of a zoological park in winter is not the same as in summer. While some animals move into their shelters due to low outdoor temperatures, many of them can still be observed in the tropical greenhouses or via viewing windows.

My pet is ill, can the park’s clinic treat it?

No, Beauval’s veterinary clinic cannot treat pets. The clinic only treats the ZooParc de Beauval’s animals. The same applies to the 'Centre de Soins Beauval Nature’: it does not accept pets. We suggest you contact a veterinary clinic that does treat pets.

Can I feed the animals?

Each animal has a feeding regime that is adapted to its species; being given foods that are not part of this diet can make them seriously ill. It is therefore strictly forbidden to feed the animals.

Can I sponsor an animal?

Yes, there are about forty animals that can be sponsored. Your sponsorship helps finance conservation and research programmes that protect endangered species. Thanks to your support, the Beauval Nature association can take effective action throughout the world. To sponsor an animal, click here.

Can I have a special moment with my favourite animal?

No, unless you sponsor them. For health, safety, insurance, and animal welfare reasons, the various sponsorship options we offer do not allow you to approach the animal that you have sponsored.

However, as part of the € 1000 option, the sponsor will be able to meet a member of the Beauval Nature association or a Beauval employee, depending on their availability, for approximately 30 minutes. During this time, the sponsor will find out more information about their sponsored animal in an area that is accessible to ZooParc de Beauval visitors. The sponsor will therefore be able to go as far behind the scenes as possible, to see their sponsored animal right up close, accompanied by a member of staff.

How much food is given to the animals each day?

At Beauval, more than five tons of food are consumed by the ZooParc’s animals each day!

Which animals are found nowhere else in France and can only be seen at Beauval?

The ZooParc is home to many species found nowhere else in France such as giant pandas, koalas, a pair of yellow-backed duikers, the only pair of harpy eagles in metropolitan France, and a group of red-shanked douc langurs.

Télécabine Le Nuage de Beauval

What is the purpose of the cable car at Beauval?

The cable car is a means of transport that makes it easier to visit the park (especially for people with disabilities), as it allows travel from one end of the park to the other in just a few minutes. The 'Nuage de Beauval’ provides an exceptional experience for our visitors, offering them a new perspective of the park and its animals.

What are its key advantages?

It’s a means of transport that is quiet and environmentally friendly, being the mode of public transport that emits the least amount of CO₂ per person. This new facility reflects Beauval’s desire to limit its impact through environmentally-friendly transport.

Which animals does the 'Nuage’ fly over?

Visitors aboard the 'Nuage de Beauval’ will fly over the habitats of the elephants, okapis, Tasmanian devils, gorillas, sea lions, and bongos. But the cable car also offers a panoramic view of many of the park’s other species (rhinoceroses, giraffes, hippos, lions, etc.). Not to mention a breathtaking view of 2023's new addition: the Great South American Aviary.

What is the impact on the animals? Is the cable car noisy?

The cable car makes very little noise. The only noises are those heard in the stations. Since the cable car opened in 2019, the animals along its route have shown no particular signs of stress. Only the gorillas were a little curious during the first few days of operation, and got used to its presence.

Isn’t it dangerous for birds?

In order to protect wild animals, bird diverters have been placed on a cable above the main cable of the cable car.

Is access to the cable car free?

No ticket is required to board the 'Nuage de Beauval’. Use of the cable car is included in the ZooParc admission ticket, the Standard ZooPass, and Premium ZooPass, at no extra cost. And for as many trips as you want. 

I have a Standard ZooPass/Premium ZooPass, how do I use my queue-jump privileges?

As of 13 November 2023, the new Standard ZooPass and Premium ZooPass packages offer privileged access to the cable car, with a queue-jump for up to 6 people. This privilege was previously only reserved for Premium ZooPass holders. To make use of this benefit, simply present your Standard ZooPass or Premium ZooPass card to the operator, who will check its validity period. The Standard ZooPass and Premium ZooPass cards are valid for one year from the date of purchase. Each plan has its own advantages and benefits. If you purchased your ZooPass before 13 November, you will retain your advantages and rewards for the entire period of validity of your ZooPass. Naturally, if you purchased a ZooPass after 13 November, your advantages will be those of the new packages and will also be valid for one year. Find out more here

Is it possible to enter the cabins with pushchairs or wheelchairs?

Yes, the cabins are designed to accommodate wheelchairs and pushchairs.

Are dogs allowed in the cabins?

With the exception of guide dogs and assistance dogs for people with disabilities, animals are not allowed inside the 'Nuage de Beauval’.

Does the cable car operate all year round?

Yes, it is open all year round except in the event of extreme weather conditions (see below). For information, the cable car may be closed for 3 or 4 days in January for safety checks. 

Consult the 'Nuage de Beauval’ opening times and dates.

How long does it take to get from the Elephant Station to the Lion Station?

Various speeds are possible, depending on weather conditions and passenger numbers. Travel duration can vary between 3m 40s and 5m 20s, depending on the speed. The journey duration is therefore approximately 4 minutes. 

What is the maximum height of the 'Nuage de Beauval’ above the park?

The cabins rise more than 40 metres above the ground.

What distance is covered by the cable car above the park?

The cable car will transport you for 800 m, between the two stations.

How many cabins are there in total?

The 'Nuage de Beauval’ has 24 cabins in total: 16 classic cabins and 8 with glass floor panels (1 cabin in 3). In order to facilitate the flow of passengers and shorten your wait to board the 'Nuage de Beauval’, we ask you to follow the instructions of our staff as they invite you to enter the cabin in front of you. For technical and safety reasons, our cable car only has a few glass-floored cabins (1 out of 3). It is not possible to choose your cabin. However, as the 'Nuage de Beauval’ is free and accessible to all, there’s nothing to stop you trying your luck again!

What is the capacity of each cabin?

The maximum capacity is 8 people (or 600 kg), including children.

What is the maximum capacity per day?

Approximately 2,400 people can travel from one end of the park to the other every hour.

What happens if the door doesn’t close properly?

If the door does not close completely, a mechanical sensor located in the cabin will automatically bring the cable car to a complete stop.

Can the cable car operate in all weather conditions?

Our drivers are informed of the weather conditions and pay particular attention to wind speed and direction. At wind speeds of 31 m/s (70 mph) or more, the 'Nuage de Beauval’ is closed down.

Recruitment

Do you accept '3ème’ work experience placements?

Due to the safety and animal welfare rules that we adhere to, it is unfortunately impossible to respond positively to requests for work experience placements in animal-related sectors.

How many applications does the organisation receive each year?

Each year, more than 5,000 applications are processed by Beauval’s Human Resources team, 1,000 of which are work experience requests.

How do I consult and apply for jobs available at the ZooParc de Beauval?

Current job offers are advertised on the 'Beauval Emploi’ website and can be viewed in the 'Offres d’emploi’ section. You can apply online by clicking on the offer that interests you or on the 'Candidatures spontanées’ button, making sure to attach your CV and covering letter to your application.

How do you become an animal keeper?

To become an animal keeper, you must above all be passionate, motivated, and possess physical stamina, as work is often carried out outdoors, in weather conditions that can sometimes be harsh.

The ZooParc de Beauval works in partnership with four French establishments that provide animal keeper training:

'Le CFPPA du Loir-et-Cher' - Vendôme (41)
'L’Institut rural de Carquefou' (44) 
'Le Lycée Agricole Saint André' - Sury Le Comtal (42)
'Les Etablières' - La Roche Sur Yon (85)

For more information about these courses and their entry requirements, please visit their websites.

Are seasonal jobs available at Beauval?

Yes, many seasonal jobs are available at Beauval each year (waiting staff, commis chefs, dishwashers, housekeepers, reception staff, multi-skilled catering staff, shop salespeople etc.). The tourist season starts in February and then peaks from April until the end of August, but you can apply all year round on our job site.

Are work experience placements available at Beauval?

Yes, in certain services of the ZooParc de Beauval and Beauval’s Hotels, in limited numbers. For organisational and safety reasons, the ZooParc de Beauval restricts access to backstage areas of the animal sectors for under-age work experience students.

Animal keepers: given the considerable number of requests for work experience it receives, the ZooParc de Beauval gives preference to trainees undergoing professional training at the following establishments:

- 'Le CFPPA du Loir-et-Cher’ - Vendôme (41)
- 'L 'Institut rural de Carquefou’ (44)
- 'Le Lycée Agricole Saint André' - Sury Le Comtal (42)
- 'L 'École des Etablières’ de la Roche sur Yon (85)

The ZooParc de Beauval and Beauval’s Hotels accept work experience students for a maximum duration of 8 weeks, in the following professional sectors:

Education (Ethology, BTS in Tourism, BTS in Environmental Protection and Management, Biology degrees)
Warehouse (DUT in Logistics)
Maintenance (vocational baccalaureate in Electricity)
Green spaces (vocational baccalaureate in Landscaping, BTSA in Landscaping)
Sales (BTS in Sales)
Communication (BTS in Communication)
Cooking (vocational baccalaureate in Cookery/technical baccalaureate in Hospitality-Restauration/Apprenticeship contracts)
Waiting (technical baccalaureate in Hospitality-Restauration, CAP in Hospitality Services, or other certified courses)
Housekeeping (technical baccalaureate in Hospitality-Restauration, CAP in Hospitality Services, or other certified courses)
Reception (technical baccalaureate in Hospitality-Restauration, CAP in Hospitality Services, BAC +2 in Hospitality-Restauration, or other certified courses)
Bar (Apprenticeship contracts)

Work experience opportunities are published on the www.emploi.zoobeauval.com website.

If there are no work experience placements available in the area you are looking for, we are regrettably unable to consider your application.

However, we encourage you to visit this page regularly, as we update our work experience opportunities throughout the year.

Can I apply for a job as an animal keeper without any experience?

As animal welfare is a priority at the ZooParc de Beauval, the animal keepers recruited by the ZooParc have all completed certified training courses and, in most cases, have extensive experience. Applications from candidates with no training or experience will therefore not be considered for animal keeper posts.

When is the best time to apply for seasonal jobs?

As the tourist season starts in February and then peaks from April until the end of August, you can apply as early as January. Or feel free to apply in response to our regular recruitment campaigns (via posters, press, social networks, etc.).

What accommodation is provided for work experience students?

Accommodation is provided free of charge for work experience students, subject to availability.

Who are we?

Is the ZooParc de Beauval committed to sustainable development in the local area?

Yes, the ZooParc has put a number of sustainable development initiatives in place at the park and hotels in order to limit its ecological footprint. To find out more about these initiatives, please visit our page dedicated to sustainable development.

What is the Beauval Nature association?

The Beauval Nature association, created in 2009 by Beauval, implements, develops, and supports conservation actions aiming to preserve the world’s biodiversity, as well as scientific research programmes that enable us to learn more about animals and therefore protect them effectively.

Beauval Nature aims to raise awareness among the general public, and especially visitors to the ZooParc de Beauval, about the need for such actions. We invite you to visit the Beauval Nature website.

How many employees are there at Beauval?

The ZooParc de Beauval and its hotel establishments employ more than 700 permanent staff, plus more than 750 seasonal staff at the peak of the high season. See job vacancies on our jobs page.

What many hectares does Beauval cover?

The ZooParc de Beauval covers 45 hectares which are divided into about twenty distinct territories.

What does the ZooParc de Beauval do to help local biodiversity?

The Beauval Nature association runs a number of projects in France to conserve local wild fauna, which is crucial for maintaining the balance of ecosystems and regulating species. The ZooParc was awarded LPO Refuge* certification in June 2021, testifying to its commitment to the flora and fauna of the Loir-et-Cher region. This involves long-term work to protect birds, bats, amphibians, insects, reptiles, etc., and conducting censuses on them. Beauval went one step further in spring 2023 with the opening of the 'Centre de Soins Beauval Nature - Françoise Delord’, the largest care centre for wild animals in the Centre-Val de Loire Region. Boasting state-of-the-art equipment, its mission is to take in, treat, and then release injured animals.

What specific actions does Beauval Nature undertake?

The association manages or supports projects taking place on five different continents including reintroducing animals into the wild (langurs in Java, gorillas in Gabon, Andean condors in Patagonia, etc.), providing financial support for NGOs, collaborating on scientific research, releasing emergency funds, etc. Beauval Nature is committed to working in the field alongside local partners who are striving to preserve biodiversity, be it plant or animal. In March 2021, the association took over the management of the Help Congo programme, which helps chimpanzees and conducts censuses of the local biodiversity in the Conkouati-Douli National Park. Meanwhile, in France, the ZooParc has become an LPO Refuge protecting local flora and fauna, and in spring, 2023, Beauval went one step further with the opening of a care centre for animals in distress. To find out more, visit our Beauval Nature website.

What are the missions of a zoo like the ZooParc de Beauval?

The primary role of the ZooParc de Beauval is to help preserve and protect endangered species around the world. To this end, we have created the 'Beauval Nature’ association, which supports numerous projects and associations working in the field throughout the world.

The ZooParc also plays a role in raising the general public’s awareness. By meeting the animals, and through the information we give them, our visitors become aware, if they are not already, of the importance of safeguarding our planet’s biodiversity. 

Who created Beauval?

Beauval was created in 1980 by Françoise Delord, a lady who was passionate about birds and the animal world. Her crazy gamble became an extraordinary success: ranked among the top 4 zoos in the world (by TripAdvisor in 2018)! To find out more, visit our page.

How do I contact the ZooParc?

How do I contact the ZooParc?

For any information about your visit, contact us by e-mail at infos@zoobeauval.com or by telephone: 00 33 2 54 75 50 00. To contact 'Les Hôtels de Beauval’, dial 00 33 2 54 75 60 00.

What do I do if a child gets lost?

Contact the staff at one of our catering points; all Beauval personnel are in permanent contact via walkie-talkie. The child concerned will be accompanied to the ZooParc’s reception (at the entrance).

Do you have a question about the online shop?

Contact us by e-mail at sav.boutique@zoobeauval.com

Do you have a question about sponsorship?

Contact us by email at parrainages@zoobeauval.com.

Do you have a question about your stay?

Contact us by email at reservations@leshotelsdebeauval.com or by telephone on 00 33 2 54 75 60 00.

Do you have a question about your visit?

Contact us by email at infos@zoobeauval.com or by telephone at 00 33 2 54 75 50 00.

COVID-19 Information

Covid-19: What health measures has the ZooParc taken?

Beauval follows government policies to combat Covid: there are currently no restrictive measures in place for visiting the ZooParc or staying at the hotels.

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